Get back
to shooting.
No camera preview or audio?
Check Camera and Microphone permissions for Magic Camera in iOS Settings. Close other apps using the camera and try again. Video may be silent without microphone permission.
A capture is missing from Photos
Check permission to add to Photos. In the app, open Settings → General and look for captures awaiting a save, then retry saving or share them. You can also look for recordings in Files → On My iPhone → Magic Camera → Recordings. Do not uninstall before backing up your work.
Why is an option unavailable?
Log, lenses, stabilization, resolution and codecs depend on hardware and capture format. Some controls are temporarily unavailable during capture or format changes. An unsupported hardware feature cannot be enabled through a setting.
A LUT will not download or looks wrong
Included and previously downloaded looks work offline. Catalog and download requests require an internet connection. Check Wi-Fi or cellular access for Magic Camera, available storage and the exact error message, then tap Retry. If a secure connection fails, check automatic date and time and try another trusted network. The app does not bypass certificate validation. Import compatible .cube files and match the LUT’s expected input color space to your footage. Monitoring aids and composition guides are not embedded in the recorded image.
Where are my RAW originals?
On supported devices and configurations, RAW originals and development settings may remain in app storage. Open Settings → General → Pending Captures and look for Saved RAW Originals. Export anything important before uninstalling. Deleting the app does not remove copies already saved to Photos.
Report an issue
Email your iPhone model, iOS version, steps to reproduce the issue, capture mode and selected LUT. Screenshots with private information removed can help. Do not send passwords or unnecessary private footage.